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Platform Features

Website Visitor Analytics for Dealer Sites

The question is never how many people visited. It is which page they left from, which source sent the ones who filled the form, and whether anyone is on the site right now.

Website visitor analytics in LeadLocate CRM show what happens on a dealership's site and lead pages: an overview, a realtime view of who is on the site now, sessions, sources, search terms, geography, devices, top pages, performance and a session detail timeline for each visit. It lives on the Analytics tab of the Website menu, with date ranges and print, and is part of every plan.

What website visitor analytics show, in one sentence

Website visitor analytics in LeadLocate CRM report on what visitors do on the store's website and lead pages, from a realtime view of who is on the site right now to a session by session timeline of which pages each visit touched, without leaving the CRM where the leads from those visits arrive. That is the feature. It is a website traffic analytics dashboard that sits next to the lead inbox instead of in a separate account somebody set up once and never opens.

It is worth saying plainly what it reports on. Sessions, not people. The analytics show anonymous traffic as sessions with a source, a location, a device and a path through the pages. When a visitor fills out a form, that person becomes a lead in the inbox with their consent attached. The website visitor retargeting page covers what happens after a visit on the advertising side; this page is the reporting inside the CRM.

How a dealership uses it on a normal Friday

The internet sales director opens the Website menu on Friday morning and clicks the Analytics tab. The date range is set to 7 days. The overview shows the week's sessions, and the sources view shows that the store's own texts, sent as trackable short links, brought more visits than the paid campaign that costs twelve times as much. The search view lists the phrases people typed before they arrived, which is how she learns that shoppers are looking for a specific trim the store has three of and has never put on a page.

She opens top pages. The used truck event page from Lead Pages is second on the list, and its session detail shows most visits reaching the form, which matches the leads that came in. The geo view shows a cluster of sessions from a town forty minutes away that the store has never advertised in. The devices view shows most of the traffic is on phones, which is the reminder she needed that the offer page must read well on a small screen.

Before the Saturday meeting she flips to realtime, sees two visitors on the inventory page that minute, and notes it for the rep whose personal page one of them came through. Then she prints the report for the general manager, who wants numbers on paper. Thirty minutes, one tab, no export.

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Where it lives: the Analytics tab on the Website menu

The analytics live on the Analytics tab of the website editor in LeadLocate CRM, alongside the tabs for Business Info, Branding, Menu Links, Social Media and Inventory. A Tracking enabled switch turns collection on for the store's site, and a field for tracking terms lets a store add a line about analytics to its website footer if its policy calls for one.

The views are the ones a dealer site calls for: overview, realtime, sessions, geo, devices, sources, search, top pages, session detail and performance. Date ranges run Yesterday, 7 days, 30 days, 90 days or a Custom range with an Apply button. A Bots view separates automated traffic so it does not inflate the numbers, and Print produces the paper version. The Visitor session timeline is the session detail: open one visit and read the pages it touched in order.

It covers the store's LeadLocate-hosted website, the inventory site published from Inventory Link, and the pages built in Lead Pages. A store that runs its main website elsewhere and wants the same reporting on it can ask; that is available on request and our team puts it in production for your dealership.

What it replaces, and what website analytics cost elsewhere

Most dealerships have one of two situations. Either the website vendor sends a monthly PDF that arrives too late to act on and reports the numbers the vendor likes, or someone connected a free analytics account years ago, the login belongs to a person who has left, and the dashboard shows a hundred metrics nobody at the store can turn into a decision. A third group pays for a dashboard product on top of both, which mostly reformats the same data.

Analytics in the CRM is included in the platform subscription; the pricing page lists the plans, and CRM Only at $199 a month includes the Website menu and its Analytics tab. More important than the price is the position. The analytics and the lead inbox share a login and a screen, so the question "which source produced the leads that closed" is answered by looking left, not by exporting two systems into a spreadsheet and matching dates. The lead source attribution page covers why that matters at month end.

The compliance angle: anonymous sessions, consent at the form

Analytics that describe anonymous traffic are one thing; anything that claims to turn an anonymous visitor into a name and phone number is another, and the second thing is where dealerships get into trouble. The analytics inside the CRM report sessions: source, location at the level of a city, device type, pages viewed, time on the site. When a visitor chooses to fill out a form, the platform has a lead with the consent they gave, and everything the store does with that lead afterward runs under that consent and under the opt out rules the CRM enforces across texting and email.

The Analytics tab gives a store a place to publish tracking terms in the website footer, which is how a dealership tells visitors, in its own words, what the site collects. That sits with the store's privacy policy, which describes what the store holds about its customers. The point is a plain one: report what visitors do, ask for contact details on a form, and keep the two separate until the visitor connects them. It is also the approach that keeps the store's email and text reputation intact, because every contact the store reaches out to is one who asked.

How to turn it on

Open the Website menu in LeadLocate CRM, click the Analytics tab, and switch on Tracking enabled. From that point the store's LeadLocate-hosted pages report into the tab. Pick a date range and Apply. If your store's policy calls for a footer notice, add it in the tracking terms field. Print when the general manager wants paper.

Give the tab a week to fill before drawing conclusions, then build a habit: one person opens it on the same morning each week, looks at sources and top pages, and moves one thing. A page that draws traffic and no forms gets a clearer form. A source that sends visitors who leave in a few seconds gets its ad copy checked against the page it lands on. A search phrase the store keeps seeing gets a page in Lead Pages. That routine is the whole value of analytics, and it takes half an hour.

What to pair it with

Analytics are only as useful as the pages they measure and the follow up they inform. Pair them with Lead Pages, so every offer has its own page and its own line in top pages. Pair them with trackable short links in texts and emails, so the sources view can tell a text campaign from a social post. Pair them with the inventory website builder, so the vehicle pages people actually look at show up in the report, and with the free live chat widget, so a visitor on the site right now has a way to say hello.

On the lead side, the Reports dashboard on the dock shows what happened after the form was submitted: response times, activity and outcomes by salesperson. Website analytics tell you what the site did; Reports tell you what the team did with it. The all features page lists everything in between.

Frequently Asked Questions

Which sites do the analytics cover?

The store's LeadLocate-hosted website, the inventory site published from Inventory Link, and pages built in Lead Pages. Reporting on a main website hosted elsewhere is available on request; our team puts it in production for your dealership.

Do the analytics tell me who a visitor is?

No. They report anonymous sessions: source, location, device, pages viewed and time on the site. A visitor becomes a lead with a name when they fill out a form, and that lead carries the consent they gave.

Can I see who is on the site right now?

Yes. The realtime view shows current sessions and the pages they are on. Session detail opens any visit as a timeline of the pages it touched in order.

What date ranges are available?

Yesterday, 7 days, 30 days, 90 days, or a custom range. Pick one and click Apply. A Bots view separates automated traffic so it does not inflate the counts, and Print produces a paper report.

How does this connect to the leads in my inbox?

The analytics and the lead inbox share one login and one screen in LeadLocate CRM. Leads from a lead page carry that page as their source, so the sources and top pages views line up with what arrived in the inbox.

Is website visitor analytics extra?

No. The Analytics tab is part of the Website menu in every LeadLocate plan, month to month, including CRM Only at $199 a month.

More Resources from LeadLocate

See which page sent the lead, from the same screen the lead arrived on

Website visitor analytics are part of every LeadLocate plan, month to month. See the Analytics tab next to a live lead inbox in the pre-recorded demo, or book a walkthrough for your store.

Have questions first? Leave your number and a lead specialist calls you back to walk through pricing, coverage, and setup.

Prefer to talk right now? Call or text 844-376-2274.

LeadLocate
Accepted credit cards: Visa, MasterCard, American Express and Discover
LeadLocate™ All rights reserved. Other product and company names mentioned herein are the property of their respective owners.

Answers to your questions:

What is LeadLocate?

LeadLocate is an all-in-one lead generation software and CRM platform. We generate in-market sales leads and provide you with all the tools necessary to sell that customer. All of your leads, texts, calls, emails, deals, and files are available in one place, accessible with a single login.

Accepted credit cards: Visa, MasterCard, American Express and Discover
LeadLocate™ All rights reserved. Other product and company names mentioned herein are the property of their respective owners.

Answers to your questions:

What is LeadLocate?

LeadLocate is an all-in-one lead generation software and CRM platform. We generate in-market sales leads and provide you with all the tools necessary to sell that customer. All of your leads, texts, calls, emails, deals, and files are available in one place, accessible with a single login.