Dealer eProcess Alternative for Car Dealerships

Keep the traffic your website already earns and add exclusive local leads, conversion pages you edit yourself, and a CRM that answers every form, call and chat in seconds.

Dealer eProcess is a dealer website and digital marketing company serving franchise and independent stores. Its public positioning centers on dealership websites built around inventory, search engine optimization, paid search and digital advertising management, and conversion features on the site such as specials, forms and trade tools. Many stores know it as the vendor that runs both the storefront and the marketing around it, with an account team reporting on traffic and leads each month.

That model has real appeal. One vendor owns the site, the content and the media plan, and the store gets a single point of contact for all of it. When a store starts looking at alternatives, it is usually because the question has shifted from how the site looks to what happens to the people who use it, and whether the store can follow that path from first visit to sold unit without stitching three reports together.

Packaging, product names and pricing change over time. Confirm current pricing and terms with the vendor directly, and ask for the module list in writing so you compare like with like.

When a general manager calls us about moving marketing dollars away from a website and agency bundle, the reason is almost always specific. It is rarely the design of the homepage. It is the way the day is stitched together after a shopper raises a hand.

Leads land in one system and get worked in another. A form fill arrives by email, a salesperson copies it into the CRM, and the first text goes out whenever someone notices. Every handoff costs minutes, and minutes are exactly what an internet shopper judges a store on.

The monthly report and the sales board tell different stories. Sessions and form counts rise while sold units stay flat. Stores want the source stamped on every lead and reporting that follows that lead all the way to the deal.

Volume rests on one channel. Organic and paid traffic to the site are valuable, and stores want an additional stream of local shoppers who are ready to talk, delivered straight into the CRM and belonging to that store alone.

Change requests wait in a queue. A new offer page for Saturday should take minutes, built by the manager who thought of it on Thursday.

Terms. Month to month terms let a store prove a platform on its own numbers before it commits another dollar.

Leave your number and a lead specialist calls you back to answer your questions about pricing, coverage, and setup. Mon - Sat, 9:00 AM - 6:00 PM Pacific.

Prefer to talk right now? Call or text 844-376-2274.

Exclusive local leads, delivered into the CRM. In Leads Manager your store draws its zone with the zone editor, checks zip stats and a market scan, picks the campaign type, writes the prescreening questions, sets Custom Offers and previews sample ads with See Samples. Our team builds and runs the campaigns from those selections on the webXintel Ads Network, which is included with every plan. Every lead in your zone is delivered to you and only you, prescreened at capture with the questions you choose, and backed by a replacement review, so a bad lead costs you nothing. Buyer leads are a mix of VIN specific shoppers and open shoppers, and opt in seller leads come from local owners who asked for an offer on their vehicle.

Conversion pages you build yourself. Lead Pages is a landing page builder with per page URL settings, so every campaign gets a page written for one offer. Personal salesperson websites give each rep a site under their own name, and a free live chat widget drops onto any site you run.

Every conversation on one record. Texting with MMS and delivery status on every bubble, RCS with automatic SMS fallback, email from your own authenticated domain, a VoIP softphone with click to call, call recording with transcription, and voicemail drops. Calls, texts, emails and voicemails sit on one communications timeline on the lead, so whoever opens the record next knows exactly where the customer stands.

Desking and credit on the same platform. DealTracker EZ Desking builds cash, finance and lease structures with a 50 state tax matrix, customer deal pages carry the numbers and e-signature to the shopper's phone, and SecureWebX apply links collect secure online credit applications before the customer ever reaches the store.

Features, packaging and pricing change. Confirm every row that drives your decision with each vendor before you sign anything.

Stores moving from a website and agency bundle usually want to keep a strong storefront and gain direct control over it. The Website menu inside the CRM gives you a site you edit yourself across six tabs: Business Info, Branding, Menu Links, Social Media, Inventory and Analytics. Point your own domain at your LeadLocate site, or buy a new one, and manage its DNS records from the same screen. The page on custom domains and DNS walks through it.

Inventory comes from Inventory Link. It ingests your feed, or imports inventory from your website when no feed exists, and its inventory website builder publishes inventory sites with AI assisted copy, including per salesperson inventory sites built from a template. An embeddable inventory widget puts your live units on any page you already run, and brand pages carry offers and lead forms with a Schedule a Visit sheet that rises from the bottom of a shopper's phone.

Every form connects. Each account has its own form intake link, so any website form, from your main dealer site to a campaign landing page, posts straight into the CRM with its fields mapped, and the first text can fire automatically. Visitor analytics inside the CRM shows your traffic overview, realtime visits, sessions, sources, devices, geography and top pages, so the manager reading the leads is also reading the traffic that produced them.

For franchise stores, LeadLocate runs beside the manufacturer programs your store already uses, and every lead those programs send can land in the same inbox through its own feed in the Lead Feeds Manager.

A website earns the visit. What wins the car is the first five minutes after the shopper submits a form, starts a chat or calls the store, and that is where the CRM does its heaviest work.

Automated Templates answer each lead feed the moment a lead arrives, so the shopper gets a personal text and email while still on the page. Texting Chatbots handle the first reply around the clock, and Follow Up Processes carry a multi step cadence per lead type so the tenth touch happens as reliably as the first. Round robin assignment and distribution rules put a named salesperson on every lead, Manager Lead Copies keep a manager on any feed, and notifications reach each rep by sound, on-screen alerts, email or text.

Calls get the same treatment. Each source can carry its own tracking number, and inbound calls ring through a call flow you build in the IVR builder with your own recorded audio. Business hours routing sends evening calls where you want them, the virtual receptionist can screen callers with press 5, and missed call text back answers an unanswered call with a text in the rep's name. Every call is recorded and transcribed, and Call Alerts flag the words your managers choose, such as trade in or payment.

The Phone Validator and Email Validator put a validity dot on each lead so reps spend their time on numbers that ring, and the Workspace keeps appointments, reminders and to-dos in front of every rep all day, on the desktop and in the LeadLocate phone app.

A marketing platform change goes well when leads keep arriving every day of the move. This is the order we walk stores through.

1. List every source. Write down every form, chat, phone number and third party lead source that touches the store today, and who receives each one.
2. Build the team. Add users with the User, Manager and Master Administrator roles, set notification preferences and give each rep a Quick Access PIN for the phone app.
3. Connect the forms. Point every website form at your form intake link and create a feed per source in the Lead Feeds Manager, so each lead arrives labeled with where it came from.
4. Load the cadence. Set Automated Templates and Follow Up Processes per lead type before the first lead lands.
5. Draw the zone. Make your Leads Manager selections so exclusive leads start arriving beside your existing traffic.
6. Move the storefront on your schedule. If the site moves too, confirm who holds the domain registration, export your content and photography, and map old URLs to new ones before the switch.

Our website migration checklist covers the storefront side step by step. The video training library, Live Training and Schedule Training on the top bar are included with every plan, so new reps learn the system during the same weeks the leads start arriving.

Take the same list into every meeting and write the answers down. It separates vendors faster than any feature tour.

What is the total monthly cost with everything we actually use, and what does it renew at? What is the term and the cancellation process? Who owns the domain, the content and the photography? Where do form submissions go, and how fast does the first text reach the shopper? Are leads included, are they exclusive to our store, and how is the territory drawn? What happens when a lead is bad? What can we export, and does the export include communication history?

LeadLocate answers these on one page. Plans are month to month with no long term contract. CRM Only starts at $199 a month, Inbound buyer lead plans at $799, Marketplace Acquisitions seller lead plans at $999 and the Buyers and Sellers Hybrid Plan at $1,599, and every lead plan includes the CRM that receives and works those leads. Each account is set up for your market, usually the same day, and an inventory feed and DMS access are not required to run the platform.

We cannot guarantee lead counts, appointments, close rates or sold units, because those depend on your market, your inventory and your team, and no vendor can. What we deliver is every lead in your zone, a CRM that works it from the first second, and the reporting to prove it. See it on real lead flow in the demo, or call 844-376-2274.

Can LeadLocate give our store a website?

Yes. The Website menu in the CRM gives you a site you edit yourself across Business Info, Branding, Menu Links, Social Media, Inventory and Analytics tabs, on your own domain. Lead Pages adds a landing page per campaign, and Inventory Link publishes inventory sites. Franchise stores run LeadLocate beside the manufacturer programs they already use.

Will our current website forms and chat still reach us?

Yes. Every account has its own form intake link, so any website form posts straight into the CRM with its fields mapped, and each source gets its own feed in the Lead Feeds Manager. The free live chat widget drops onto any site you run.

Are the leads exclusive to our store?

Yes. You draw your territory with the Leads Manager zone editor, and every lead in your zone is delivered to you and only you, prescreened at capture with the questions you choose and backed by a replacement review.

Who runs the advertising?

Our team. Your store makes its selections in Leads Manager, including zone, campaign type, prescreening questions and Custom Offers, previews sample ads with See Samples, and our team builds and runs the campaigns on the webXintel Ads Network, included with every plan.

Do we need an inventory feed or a DMS connection?

Neither is required. Inventory Link ingests a feed when you have one and imports inventory from your website when you do not, and the CRM, leads, phones and desking run from day one either way.

What does LeadLocate cost?

CRM Only starts at $199 a month. Inbound buyer lead plans start at $799, Marketplace Acquisitions seller lead plans at $999, and the Buyers and Sellers Hybrid Plan at $1,599, all month to month with no long term contract. Confirm Dealer eProcess pricing with the vendor directly.

We will map a zone around your store, connect your website forms, and show the CRM answering real lead flow in seconds. Month to month, so staying is your call every month.

Prefer to talk right now? Call or text 844-376-2274.