Client Command Alternative for Car Dealerships

Market to the customers you already have and add new ones every day, with exclusive leads, bulk texting, email and voicemail drops, and a full CRM behind every reply.

Client Command is an automotive marketing company known for data driven marketing to a dealership's existing customers. In public terms, the category it plays in takes the records a store already holds, such as past sales, service visits and vehicle ownership, looks for people likely to be ready to buy, trade or come back for service, and reaches them through coordinated campaigns across channels such as mail, email and digital advertising.

The appeal is clear. Every store has thousands of past customers who already know the building, and a sold customer who comes back is cheaper to sell than a stranger. A marketing program that keeps that database working is valuable, and stores that run one well tend to see it in their service lane and their used car supply.

Which products and channels are included, how campaigns are built and reported, and what the program costs depend on the package and change over time. Confirm current pricing, terms and scope with the vendor directly. This page covers what dealers gain when they move their customer marketing into LeadLocate, where the same system also delivers new customers every day.

The first gain is new demand on top of the database. A store's own records are a finite list, and every campaign draws from the same pool. LeadLocate delivers exclusive inbound buyer leads and opt in seller leads from inside a zone you draw, so fresh shoppers and owners arrive every day beside the past customers you are already marketing to. Every lead in your zone is delivered to you and only you, prescreened at capture with the questions you choose, and backed by a replacement review, so a bad lead costs you nothing.

The second gain is that the campaigns and the conversations live in one place. Bulk texting, bulk email, voicemail drops and drip automations run from the CRM your salespeople already work in, so a customer who replies to a Tuesday text is answered in the same thread by the salesperson who owns the record, with the whole history on screen.

The third gain is the rest of the store's selling system on the same login: the browser softphone with call recording and transcription, DealTracker desking, customer deal pages with e-signature, SecureWebX credit applications and Inventory Link merchandising, month to month with no long term contract.

Leave your number and a lead specialist calls you back to answer your questions about pricing, coverage, and setup. Mon - Sat, 9:00 AM - 6:00 PM Pacific.

Prefer to talk right now? Call or text 844-376-2274.

Fresh demand starts in Leads Manager. You draw the territory in the zone editor, review zip stats and the market scan, choose the campaign type and the prescreening questions asked at capture, and set Custom Offers if you want a specific offer in front of shoppers. See Samples previews the sample ads. Our team builds and runs the campaigns on the webXintel Ads Network from those selections, and the network is included with every plan.

Inbound buyer leads are a mix of shoppers asking about a specific vehicle, with the VIN attached when the lead came from your inventory, and open shoppers describing what they want. Seller leads come from local owners who filled out a vehicle offer request and asked a dealership to contact them about buying their car. Both arrive in the CRM with the source on the record and are routed by your distribution rules, with round robin across the team and Manager Lead Copies for the desk.

Inbound buyer lead plans start from $799 a month, Marketplace Acquisitions from $999, and the Buyers and Sellers Hybrid plan from $1,599 puts both in one account. The car seller leads page explains the acquisition side in detail.

Contact import brings your existing customer list into the CRM, and the contact import page walks through the steps. Before anything sends, the phone validator and email validator check the list and show a validity dot on each record, so a campaign reaches real numbers and real inboxes. The DNC Blacklist runs a live do not call lookup on numbers and adds a two way spam block, and opt outs are honored across the platform.

Then pick the channel. Bulk Texting sends to recipient lists, Texting Chatbots answer the replies that come back, and Text Automation keeps a sequence going. Bulk Email sends from your own domain after email domain authentication, and Email Automation runs drips. Voicemail drops deliver a recorded message to a whole list in one pass. Scheduled sends let a manager write the lease maturity message on Monday and send it Saturday morning, and trackable short links in every text show exactly who clicked.

Usage Credits packs for bulk texting, bulk email, ringless voicemail deliveries and phone and email validation are bought in My LeadLocate and applied to the account right away, so campaign volume grows when the store decides it should. Ideas for campaigns that work are on the aged lead reactivation campaigns page.

Features and packaging change on both sides. Verify every detail that matters to your decision with the vendor before you sign.

A campaign is only as good as the minute after a customer answers it. In LeadLocate, a reply to a bulk text lands in the SMS inbox on the lead, with delivery status on every bubble and the whole thread visible to the salesperson who owns the record. The AI writing assistant drafts a response in your store's tone, AI merge fields fill in the customer's name and vehicle, and the vehicle insert button attaches a unit from your inventory with photos and price.

When the customer wants to talk, click to call opens the browser softphone or the rep calls from the phone app, and the call is recorded and transcribed. Call Alerts flag transcribed calls that mention the words your managers choose, such as trade in, payment or cancel, so a manager hears about the right conversations the same day. The appointment goes on the shared calendar, and the calendar booking link lets a customer pick a time from the text.

From there the deal stays in the same system. DealTracker builds cash, finance and lease structures with a fifty state tax matrix and three lease tax methods, the customer deal page carries the numbers with PIN access and e-signature, and SecureWebX collects the credit application through an apply link and shares it with the lender you choose through a secure Send to Lender share.

Marketing a database is only worth it when you can see what came back. Every lead in LeadLocate carries its source, and the Lead Feeds Manager keeps per source feeds, including custom source feeds for each campaign you run, so a reply to the lease maturity text and a new shopper from your zone are counted separately.

The activity, company and management reports show who worked what and what it produced. Trackable short links report clicks per link, and website visitor analytics inside the CRM show sessions, sources and top pages, so a manager can see whether an email pushed traffic to the inventory pages. The communications timeline on every lead holds each call, text, email and voicemail, which makes the path from campaign to sold unit easy to follow.

Managers get their own view. User Management sets roles and permissions for each person, and per-user notification settings put the right alerts in front of the right people. The result is one screen where a general manager can see new demand, database campaigns and the sales that followed.

Your account is set up for you, usually the same day you sign. In week one, bring your customer list in with contact import, run it through the phone and email validators, and load your core messages into Automated Templates and Follow Up Processes. Draw your zone in Leads Manager so new buyer and seller leads start arriving while the database campaigns are rebuilt.

In weeks two through four, rebuild your recurring campaigns one at a time: lease maturity texts, sold customer check ins, service to sales outreach and aged lead reactivation, each with its own source so the reports keep them apart. Connect your website forms to your form intake link so every form on your dealer site lands in the CRM too. Training is included, with the video library, Live Training sessions and Schedule Training from the top bar.

We cannot guarantee how many customers will respond or buy, because that depends on your market, your offers and how fast your team answers. What LeadLocate gives you is new exclusive demand, campaigns to the customers you already own, and one CRM to work both. Plans are month to month. Call 844-376-2274 or contact us to see it with your own list.

What does a store gain by moving from Client Command to LeadLocate?

Exclusive buyer and seller leads inside your zone on top of your existing database, texting, email and voicemail drop campaigns run from the CRM, and calling, desking and credit applications on the same login.

Can we bring our existing customer list?

Yes. Contact import brings your list into the CRM, and the phone validator and email validator show a validity dot on each record before a campaign sends.

Which campaign channels are included?

Bulk texting with RCS and SMS fallback, texting chatbots, text automation, bulk email from your authenticated domain, email drips and voicemail drops, with Usage Credits packs in My LeadLocate for extra volume.

Are the new leads shared with other dealers?

No. Every lead in the zone you draw is delivered to you and only you, prescreened at capture with the questions you choose, and backed by a replacement review.

Do we need a DMS connection or an inventory feed?

Neither is required. The CRM, campaigns, texting, calling and desking run from day one, and Inventory Link can import inventory from your website or connect your feed.

What does LeadLocate cost?

Inbound buyer lead plans start from $799 a month, Marketplace Acquisitions from $999, the Buyers and Sellers Hybrid plan from $1,599 and CRM Only from $199. Every plan with leads includes the CRM, month to month.

We will map your zone, bring in your customer list and show exclusive leads and CRM campaigns working together. Month to month, no long term contract.

Prefer to talk right now? Call or text 844-376-2274.