Quorum Alternative for Car Dealerships

Let the Quorum DMS keep the books. Give sales, BDC and service drive follow up one platform built around leads and conversations.

When a Quorum store starts shopping, it is rarely because the accounting stopped balancing. The back office usually works the way the controller wants it to. The search starts on the front of the store, where the questions sound like this: why are we paying for leads in one place and working them in another, why does a customer who texts at nine at night wait until morning, and why can nobody tell me which source sold the last ten cars?

Those are sales floor questions, and a dealer management system is not where most stores want to answer them. The DMS was chosen to post deals, run parts and service, and keep the books right. The sales floor needs something else: a lead engine that belongs to the store, conversations that happen where customers already are, follow up that runs on a schedule instead of on memory, and a desk that sits on the same screen as the text thread.

That is the job LeadLocate is built for. It runs beside XSellerator without asking the office to change anything, and it starts working the day it is turned on.

Quorum Information Technologies is publicly known for XSellerator, a dealer management system used by franchise dealerships in Canada and the United States for accounting, vehicle inventory, F&I document work, parts and service. The company has also offered companion products for the front office, including CRM and digital retail tools, and many of its customers value having the DMS and those products from one vendor that knows franchise retail.

Product lineups, bundles and pricing change over time, and the terms for a US store can differ from those for a Canadian one. Confirm current pricing, terms and the exact products included with the vendor directly, in writing.

The comparison worth making is about focus. A dealer management system and the products built around it are shaped by the back office. LeadLocate is built by LeadLocate from the other direction: it started with finding shoppers and grew into a full CRM, desking engine, credit application system and inventory platform around that. Everything in it is aimed at the same result, a customer answered, followed up and desked faster than anyone else in your market.

Leave your number and a lead specialist calls you back to answer your questions about pricing, coverage, and setup. Mon - Sat, 9:00 AM - 6:00 PM Pacific.

Prefer to talk right now? Call or text 844-376-2274.

Accounting, deal posting, parts, repair orders, service scheduling, title work and floorplan stay in XSellerator. LeadLocate runs beside the dealer management system you run and beside the manufacturer programs your store already uses, and it handles everything from the first contact with a shopper to a finished deal file.

Neither a DMS connection nor an inventory feed is required to operate. If your store has an inventory feed, Inventory Link ingests it; if not, Inventory Link imports inventory from your website. Units appear in the CRM, in the phone app and behind the vehicle button in every text and email composer, and the Incentives Showroom in the deal view shows the manufacturer incentives that apply to the unit on the desk.

When the deal moves to the business office, SecureWebX exports the credit application in the format your lender or DMS expects, including STAR XML, the standard the DMS side of the industry uses. The desk, the trade, the customer record and the full conversation are already in one place, so the handoff starts complete.

A lead engine that belongs to the store. In Leads Manager you draw your zone with the zone editor, choose the campaign type and the prescreening questions you want answered, and preview sample ads with See Samples. Our team builds and runs the campaigns from those selections on the webXintel Ads Network, included with every plan. Every lead in your zone is delivered to you and only you, prescreened at capture, and backed by a replacement review, so a bad lead costs you nothing. Opt in seller leads from local owners who asked for an offer help stock the used lot.

A BDC that runs from one screen. Two way texting with MMS and delivery status, RCS with automatic SMS fallback, a browser softphone, click to call, call recording and transcription, voicemail drop and email all sit on one timeline on the lead. Call Alerts flag transcribed calls that contain the words you choose. The IVR call flow builder, business hours routing, call forwarding with a ring list and a virtual receptionist mean every inbound call reaches a person or a clear option.

Follow up on a schedule. Automated Templates answer each new lead instantly, Follow Up Processes carry every lead type through a multi step cadence, and Texting Chatbots reply after hours. The phone validator and email validator put a validity dot on the lead, so the BDC calls the number that works.

Features change on every platform, so confirm each row marked for the vendor directly before you decide. The LeadLocate column is what your store runs from its first day, with training included in every plan.

Franchise stores that run Quorum usually have a busy service drive, and every customer in it owns a vehicle that will be traded one day. LeadLocate gives the sales side the tools to turn those visits into conversations without touching the service process in the DMS.

When a service customer calls and nobody picks up, missed call handling and after hours coverage make sure the call is not lost, and the rep can text back from the same number. Contacts import from a list you already have, so the sales team can run a text or email campaign to owners of a model that is in demand on the used lot, with opt in and do not call handling built in through the DNC Blacklist and a live do not call lookup. Opt in seller leads and the trade-in form with photos and VIN scan turn a curious owner into an appraisal appointment.

Managers see all of it. Activity, company and management reports sit on the dock, and every call, text and email is on the customer's timeline. The franchise CRM page covers the rest of the franchise workflow.

The back office stays put, so the rollout is a sales floor project that fits in a normal month.

1. Point every lead source at LeadLocate. Manufacturer programs, third party providers, website forms and chat each get their own feed in Lead Feeds Manager, and website forms connect to your account's form intake link.
2. Import and clean customers. Contact import brings the list in, merge duplicates keeps one customer as one record.
3. Set routing and cadence. Distribution rules, round robin, custom lead statuses, Automated Templates and Follow Up Processes are ready before the first lead arrives.
4. Set up the phones. Tracking numbers per source, call forwarding, the IVR and voicemail greetings recorded in the browser.
5. Train and go live. The video training library, Live Training and Schedule Training come with every plan.

If the store is also replacing a CRM, the CRM migration checklist covers the data side.

Run one rooftop on LeadLocate for three to four weeks with a defined slice of lead flow, then compare time to first response, follow up touches and appointments set against the same weeks on your current process.

CRM Only starts at $199 a month for stores that keep their own lead sources, and plans with exclusive local leads start at $799. Every plan with leads includes the CRM, because the CRM is what receives and works those leads, and every plan is month to month. See the pricing page for the full list.

We cannot guarantee lead counts, close rates or results, and no vendor can. Watch the demo, or contact us and call 844-376-2274 to map a zone around your rooftop.

Do we have to leave XSellerator to use LeadLocate?

No. XSellerator keeps running accounting, parts, service and deal posting. LeadLocate runs beside it for leads, texting, calling, follow up, desking and credit applications.

Is a DMS connection required?

No. Neither a DMS connection nor an inventory feed is required to operate. Inventory Link ingests a feed if you have one or imports inventory from your website if you do not.

Can our BDC run inbound calls through LeadLocate?

Yes. Tracking numbers per source, the IVR call flow builder, business hours routing, call forwarding with a ring list, recording, transcription and Call Alerts are all part of the CRM.

Are LeadLocate leads shared with other stores?

Every lead in your zone is delivered to you and only you, prescreened at capture with the questions you choose, and backed by a replacement review, so a bad lead costs you nothing.

Does LeadLocate work for US Quorum stores?

LeadLocate is built for US dealerships, from the fifty state tax matrix in desking to the campaigns our team runs in your zone, and it runs beside the DMS your store already uses.

What does LeadLocate cost?

CRM Only starts at $199 a month. Inbound buyer leads start at $799, Marketplace Acquisitions seller leads at $999, and the Buyers and Sellers Hybrid Plan at $1,599. Every plan is month to month.

See exclusive local leads, texting, calling with transcription, desking and credit applications working together on one screen. Month to month, so we earn your business every month.

Prefer to talk right now? Call or text 844-376-2274.