Outsell Alternative for Car Dealerships

Automated marketing reaches your customers. LeadLocate makes sure every reply reaches a salesperson, and adds exclusive local leads so the list keeps growing.

Outsell is a marketing technology company focused on automotive retail. Its public materials describe a platform that brings a dealership's customer data together and uses it to send automated, personalized marketing, much of it email and digital messaging, aimed at keeping owners engaged with the store for sales and service and at bringing back customers who have gone quiet. It is typically bought by franchise dealers and dealer groups that want an ongoing program running against their existing customer base.

The appeal is steady outbound volume without adding staff. The program runs in the background, and the dealership sees the activity and results in reporting.

Services, packaging and pricing change over time. Confirm current scope, pricing and terms with Outsell directly before you decide, and use this page as a list of questions to take into both vendor meetings.

The call we get from a store moving on from an automated marketing program usually starts with one of these.

Replies land somewhere nobody works. Outbound marketing creates inbound conversations. When a customer answers a message, the answer needs to reach a salesperson in minutes, on the same screen as the rest of that customer's history.

The existing list is only half the business. Marketing to past buyers matters, and so does a supply of new shoppers and local owners who want to sell a vehicle. Stores want both from one platform.

Two systems, two versions of the customer. When the marketing tool and the CRM each hold part of the history, reps work from an incomplete record and managers reconcile reports that disagree.

Terms. Stores want to prove a platform on their own numbers, month to month.

Leave your number and a lead specialist calls you back to answer your questions about pricing, coverage, and setup. Mon - Sat, 9:00 AM - 6:00 PM Pacific.

Prefer to talk right now? Call or text 844-376-2274.

Marketing and selling on one record. Bulk Texting, Bulk Email, Text Automation, Email Automation, Follow Up Processes and voicemail drops all run from the CRM, against the same Customer Profile the rep opens when the customer answers. Every call with its recording and transcript, every text, MMS, email and voicemail sits on one communications timeline.

New lead supply. In Leads Manager your store draws its zone, chooses the campaign type, writes prescreening questions and sets Custom Offers, and See Samples previews the ads. Our team builds and runs the campaigns from those selections on the webXintel Ads Network, included with every plan. Every lead in your zone is delivered to you and only you, prescreened at capture, and backed by a replacement review, so a bad lead costs you nothing. Opt in seller leads bring local owners who asked for an offer on their vehicle.

A phone system in the CRM. Tracking numbers per source, a browser softphone with click to call, call recording and transcription, an IVR call flow builder, business hours routing and missed call handling.

Desking and deals. DealTracker desking, customer deal pages with e-signature and SecureWebX credit applications, all tied to the same lead.

Features, packaging and pricing change. Confirm anything that drives your decision with each vendor directly before you sign.

The most valuable moment in any customer marketing program is the reply. A past buyer answers a text about trade values, or a lapsed owner clicks through on a lease offer and calls the store. What happens in the next ten minutes decides whether the campaign sold a car.

In LeadLocate the reply lands in the SMS inbox or email inbox on the customer's own record, and the assigned rep hears about it the way they chose: an on screen toast, a sound, an email or a text, set by per user preferences. Manager Lead Copies let a manager see the same activity. Texting Chatbots handle the first back and forth after hours, and Jax, the bilingual AI assistant inside the CRM, drafts replies in English or Spanish right inside the composer.

When the customer calls instead, caller ID name lookup shows who it is, the Forward Calls To ring list reaches your people, and call transcription with Call Alerts flags calls that mention the words your store cares about, such as trade in or payment. The rep answering sees every message the campaign sent, so the conversation picks up exactly where the marketing left off.

Your sold and service customers are the cheapest sales you will ever make, and LeadLocate gives the store direct control over how it reaches them. Contact import brings the list in. Statuses, tags and keyword triggers sort it. The Phone Validator and Email Validator mark dead numbers and bouncing addresses before a campaign spends a message on them, and the DNC Blacklist with a live do not call lookup applies your contact rules to every send.

From there, a manager builds recipient lists for Bulk Texting and Bulk Email, sends from the store's own authenticated email domain, and lets Text Automation, Email Automation and Follow Up Processes carry longer programs. RCS messaging with automatic SMS fallback delivers richer messages on phones that support them. The inventory insert button attaches a specific vehicle with photos and price, and trackable short links show who clicked. Scheduled sends time a text, email or voicemail drop for the right morning.

The Referral Program turns happy owners into a source, with referral campaigns, a shared referral code and real payouts. Our sold customer retention marketing guide lays out a full year of touches, and dealership email marketing covers the email side in depth.

Retention marketing works the customers you already have. Leads Manager adds shoppers who have never bought from you and local owners who want to sell, delivered to your store alone. Lead Pages, the landing page builder in the CRM, give each campaign or salesperson a page of its own, personal salesperson websites carry the rep's inventory and contact details, and the free live chat widget puts a conversation on your dealer site. Every website form can post to your account's form intake link, which creates a lead with the fields mapped and can fire the first text automatically. Every source is tagged on arrival, so the three reporting modules, activity, company and management, show which one produced each sold unit.

1. Export your customer list and bring it in with contact import; let the validators and duplicate merge tidy it.
2. Rebuild your core programs as Follow Up Processes, Email Automation and Text Automation, starting with the two or three that produced the most replies.
3. Set up the zone in Leads Manager. The account is set up for you, usually the same day.
4. Connect website forms and phones to your form intake link, tracking numbers and IVR call flow.
5. Run both for three to four weeks and compare replies answered, time to first response and appointments set.

The migration checklist covers the detail. Plans are published: Inbound buyer leads from $799, Marketplace Acquisitions seller leads from $999, the Buyers & Sellers Hybrid Plan from $1,599, CRM Only from $199 and Skip A Month from $199, all month to month. Every plan with leads includes the CRM, because the platform is what receives and delivers them. We cannot guarantee lead counts, close rates or sales results, because they depend on your market, inventory and team. We deliver the supply, the system and the speed.

Can LeadLocate run marketing to our existing customers?

Yes. Bulk Texting, Bulk Email, Text Automation, Email Automation, Follow Up Processes and voicemail drops all run from the CRM against your imported customer list, with replies landing on each customer's record.

Where do customer replies go?

Into the SMS or email inbox on the customer's record, with notifications to the assigned rep by toast, sound, email or text, and copies to managers who are on the feed.

Are the leads exclusive to our store?

Yes. Every lead in the zone you draw in Leads Manager is delivered to you and only you, prescreened at capture, and backed by a replacement review.

Do we need a DMS connection or an inventory feed?

Neither is required. Contact import brings your customer list in, and Inventory Link ingests a feed when you have one or imports inventory from your website.

Can we send email from our own domain?

Yes. Email domain authentication lets the store send from its own domain, and the Email Validator checks addresses before a campaign goes out.

What does it cost to start?

CRM Only starts at $199 a month and lead plans start at $799, all month to month with no long term contract.

We will map a zone around your store, import a sample of your customers, and show a campaign going out and the replies landing on each record. Month to month, so you decide every month.

Prefer to talk right now? Call or text 844-376-2274.