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Glossary

What Is a VDP vs an SRP?

The list and the car: the two pages every dealership website is built out of.

An SRP, or search results page, is the list a shopper sees after filtering a dealership's inventory: many vehicles shown as cards. A VDP, or vehicle detail page, is the page for one specific unit, with the full photo set, equipment, VIN, stock number, price and ways to contact the store. Shoppers narrow on the SRP and decide on the VDP, which is where nearly every vehicle specific lead begins.

What is a VDP, and what is an SRP?

An SRP is a search results page: the list a shopper lands on after choosing a make, a body style, a price range or a payment range, showing many vehicles as cards with a photo, a headline and a price. A VDP is a vehicle detail page: one page for one specific unit, with the full photo set, the equipment, the mileage, the VIN, the stock number and the ways to contact the store about that car.

The relationship between them is the whole funnel of a dealership website. The SRP is where a shopper narrows. The VDP is where a shopper decides. Every lead form, every click to call, every chat and every text that mentions a specific vehicle started on a VDP, which is why dealers watch VDP views the way retailers watch foot traffic.

The acronyms travel. In general ecommerce the same two pages are called a category page and a product detail page, and shoppers who work in retail sometimes read SRP as suggested retail price, which is a different thing entirely. On a dealership website, read SRP as the list and VDP as the car.

How a shopper moves from an SRP to a VDP

The path is short and every step leaks. A shopper searches, lands on an SRP with sixteen vehicles, scans the cards, opens three VDPs in tabs, closes two, and either contacts the store from the third or leaves to compare with another site. Whoever makes the comparison easy wins, and the comparison is almost never about price alone.

The numbers stores watch follow that path. SRP views say the site is being found. VDP views say vehicles are being considered. VDPs per lead, the count of detail page views it takes to produce one internet lead, says whether the pages are doing their job, and it is the number that moves when photos, price presentation or contact options change. Time on the VDP and the photo carousel depth tell you whether shoppers believe what they are seeing.

The one number that dwarfs all of them is response time on the lead the VDP produced. A perfect detail page and a four hour reply is a worse outcome than a plain page and a reply in four minutes, which is the main reason dealers who fix pages first and process second are disappointed by the result.

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What belongs on a vehicle detail page

Photos of the actual unit, first, and enough of them: exterior from every angle, the interior, the odometer, the tires, the engine bay, and honest shots of any flaw a customer will find anyway. Stock imagery is a reasonable placeholder while a unit waits for a photographer, and every day it stays up is a day that car underperforms.

Then the facts a shopper is checking: year, make, model, trim, mileage, drivetrain, the equipment list from the VIN decode, the VIN itself, the stock number, remaining factory coverage, certification, a vehicle history report and the reconditioning the store completed. Then the money: the price, any reduction history the store is willing to show, and a payment example labelled clearly as illustrative rather than an offer.

Finally, the ways to respond, and there should be more than one. A form is the slowest of them. A phone number that dials on a tap, a text thread, a chat window, a Schedule a Visit sheet and a credit application link all beat it, because they match what the shopper is already holding. Say a store carries 140 units and eleven of them have three photos or fewer. Illustrative figures only. Those eleven are the cheapest inventory problem in the building to fix.

Where dealers lose shoppers between the two pages

The first loss is the SRP that cannot narrow. If a shopper cannot filter by the thing they came for, drivetrain, third row, payment range, they will filter on a site that lets them and meet your inventory there instead, on somebody else's terms.

The second is the dead end. A sold vehicle whose VDP returns an error is the worst page on a dealership website: the shopper came for a specific car, the store had it, and nobody offered a replacement. A sold unit page should stay alive, say clearly that the vehicle is gone, and show the three closest matches in stock.

The third is price behind a form. A shopper who has to trade a phone number for a number they could get in one click at the next store usually chooses the next store. The fourth is weight: heavy photo sets and slow scripts make a VDP crawl on a phone in a parking lot, which is exactly where it gets read. The fifth is duplication. Two providers publishing detail pages for the same vehicles split the store's own search traffic between two versions of the same car, and neither ranks as well as one would have.

How LeadLocate builds your listing pages

Inventory Link builds the pages from the store's own vehicle record. The inventory site it publishes gives every unit a detail page and every search a results page, with the decoded equipment, the photo set and the price all coming from one place, so a reprice reaches the card and the detail page at the same moment. An embeddable widget puts the same inventory on any page the store already owns, per salesperson inventory sites give each rep their own set, brand offer pages carry their own lead forms and offer cards, and a vehicle finder lets a shopper describe the unit they want in plain words and be shown it.

On a phone, every panel rises from the bottom rather than jumping the page, so the Schedule a Visit sheet and the request forms behave the way a phone is supposed to. What arrives from those pages lands in LeadLocate CRM with the vehicle attached, so the reply can carry the same unit back out by text with photos and price, and visitor analytics in the Website menu show which pages produced it. A live chat widget covers the shopper who would rather type than fill anything in, and vehicle listing optimization covers the merchandising side in more depth.

Frequently Asked Questions

What do VDP and SRP stand for?

VDP is vehicle detail page, the page for a single unit. SRP is search results page, the filtered list of vehicles a shopper browses before opening one. In general ecommerce the same pages are called a product detail page and a category page.

Why do dealers track VDP views?

Because a detail page view is the closest measurable thing to a shopper standing in front of a specific car. Total VDP views show interest in the inventory, and detail page views per lead show whether the pages, the photos and the contact options are converting that interest.

How many photos should a VDP have?

Enough to answer the questions a shopper would ask while walking around the unit: every exterior angle, the interior, the odometer, the tires and the engine bay, plus honest shots of any flaw. A thin photo set is the most common reason a correctly priced vehicle underperforms.

What should happen to the VDP when a vehicle sells?

Keep the page alive, say plainly that the unit is sold, and show the closest matches still in stock. An error page throws away a shopper who arrived asking for something very specific, and those are the shoppers worth the most.

More Resources from LeadLocate

See your inventory as pages that sell

A specialist publishes your vehicles as a live site, a widget and salesperson pages, then shows the lead landing with the unit attached.

Have questions first? Leave your number and a lead specialist calls you back to walk through pricing, coverage, and setup.

Prefer to talk right now? Call or text 844-376-2274.

LeadLocate
Accepted credit cards: Visa, MasterCard, American Express and Discover
LeadLocate™ All rights reserved. Other product and company names mentioned herein are the property of their respective owners.

Answers to your questions:

What is LeadLocate?

LeadLocate is an all-in-one lead generation software and CRM platform. We generate in-market sales leads and provide you with all the tools necessary to sell that customer. All of your leads, texts, calls, emails, deals, and files are available in one place, accessible with a single login.

Accepted credit cards: Visa, MasterCard, American Express and Discover
LeadLocate™ All rights reserved. Other product and company names mentioned herein are the property of their respective owners.

Answers to your questions:

What is LeadLocate?

LeadLocate is an all-in-one lead generation software and CRM platform. We generate in-market sales leads and provide you with all the tools necessary to sell that customer. All of your leads, texts, calls, emails, deals, and files are available in one place, accessible with a single login.