Terms Summary: • Upgrade, downgrade, or cancel service anytime • No long-term contracts • No setup or activation fees • No extra fees • Sign up as individual or business • Easy online billing • Ability to split payments • Dedicated account manager • All services are sold as-is • No refunds
Your acceptance and payment constitutes as a digital/electronic signature applied to this document, if you proceed with this and any future transactions it will be taken as a willful signing act and the resulting digital signature will have the same legal validity as an ink signature on a paper document.
LeadLocate Subscription Agreement, Payment Agreement, Service Contract, User Agreement, and Other - This agreement (“Agreement“) is entered into, to be effective as of this invoice by and between your business (“Subscriber or You”) and LeadLocate (“Provider, LeadLocate, We, or Us”).
SECTION 1: RECITALS
1.1) Provider provides and sells subscriptions for subscribers to access and use the Software via Leadlocate.com or any website notified to the subscribers from time to time (the “Services”). Subscriber desires to use the Services for Subscriber’s internal business purposes, and Provider is willing to provide access to the Services for Client’s internal business use pursuant to the terms and conditions set forth herein.
1.2) Subscriber acknowledges that they will follow all Federal and State laws when using the software from Provider and consult with their attorney before using the software. Provider and Subscriber acknowledge and agree that this Agreement shall be effective and in force immediately upon the aforementioned.
1.3) No express or implied guarantees of income or sales are made when purchasing any LeadLocate services. Earning potential is entirely dependent on the person using the service, the viability of their business model, local sales zone demographic, their ability to execute, and other variables. You agree that we are not responsible for the success, failure, or any other outcome of your personal business decisions. Now, therefore in consideration of the mutual promises and covenants herein contained, the parties agree to the Articles as follows:
SECTION 2: SERVICES
2.1) LeadLocate is a web service and there are no long-term contracts, but since it is a website, Provider will not do refunds on the time Subscriber has access to the account. It is like any software service you buy or website hosting you buy – you pay for the time the account is open and then can cancel when you no longer want it. All services are considered as custom and Subscriber will not be entitled to full, partial, or any other type of refund. No express or implied guarantees of income or sales are made when purchasing any LeadLocate services. Earning potential is entirely dependent on the person using the service, the viability of their business model, local sales zone demographic, their ability to execute, and other variables. You agree that we are not responsible for the success, failure, or any other outcome of your personal business decisions.
2.2) Under the terms of this Agreement the Provider provides software and sells subscriptions for Subscriber right to access and use the LeadLocate Platform via leadloacte.com or any other website specified by the Provider. Subject to the timely payment of applicable fees specified under this Agreement, the Provider hereby grants to Subscriber, non-exclusive, non-transferable rights to the use of software for the duration of this Agreement.
2.3) The provider may sell additional add-on services or custom programs that require additional terms. If additional terms are applied to a specific order, they shall be clearly listed on the payment invoice with a service/product description. All additional terms listed on the invoice are considered as a written addendum to this Agreement and are fully binding.
2.4) Subscriber grants LeadLocate non-exclusive rights to use any publicly available or supplied marketing assets to ensure proper account setup and function. This includes but not limited to the use of logos, business names, graphics, trademarks, text, videos, web links, audio, and any other material deemed necessary to setup and maintain the Subscriber's account for the duration of the service.
2.5) Description of services: Proprietary CRM and Marketing software is included with every plan. Full Account and User Set up (no extra fees) | 1 (one)* User login ID and PIN | All available Lead Feeds for the local sales zone (20-50mi) | Dedicated local phone number with SMS/MMS Capabilities | Unique marketing email address | Softphone Dialer + Texting interface + Email client | Integrated Contact manager (+import your own Lists) | Customizable website with Lead calendar link | Internal File library to store promotional/video files | User Push to Phone Quick Access mobile notifications | Unlimited* manual Emailing, texting, & voicemail Drops | 50 SMS & 50 Email Subscription Codes | Bulk SMS & Email Marketing System ($.02 per 1)* | Bulk Email & Phone List cleaning system ($.01 per 1)* | Bulk Voicemail Drops Integration ($.12 per 1)* | DNC list & Caller ID matching integration | Unlimited text and voice template library | No long-term commitments | Cancel anytime | No cancellation fees | Flat month-to-month subscription | Unlimited* 1:1 texting | Unlimited* 1:1 calling | Unlimited* 1:1 emailing | Unlimited* 1:1 ringless voicemail
PAY-AS-YOU-GO INBOUND LEADS - Inbound leads are people looking to buy or finance who we prescreened during lead capture. This plan includes 40-60* prescreened inbound leads and all standard CRM software features. (Add extra 40-60* leads for $599) SINGLE-USER PRESCREENED INBOUND LEADS PLAN 40-60* LEADS + 1 USER CRM 30 DAY FLAT UNLIMITED USE LICENSE AGREEMENT FOR $799.00/M ($799.00 USD for the first 30 days, then $799.00 USD for every 30 days after.) No long-term commitments, Cancel anytime, No cancellation fees, 40-60* Inbound sales leads, 1:1 texting, 1:1 calling, 1:1 emailing, and 1:1 ringless voicemail
AUTOMATED PROSPECTING - Prospecting leads are people looking to sell or trade whatever they currently have. This plan includes all available seller leads from local for-sale-by-owner websites and all standard CRM software features. PROSPECTING LEADS + CRM MONTH-TO-MONTH UNLIMITED USE LICENSE AGREEMENT FOR $1399.00/M ($1399.00 USD for the first month, then $1399.00 USD for each month after.) No long-term commitments, Cancel anytime, No cancellation fees, Flat month-to-month subscription, Unlimited Feed leads, 1:1 texting, 1:1 calling, 1:1 emailing, and 1:1 ringless voicemail | Autopilot Automation - Our human-assisted A.I. will initiate conversations with your prospecting leads automatically on your behalf. You can turn on or turn off this function in your account settings dashboard.
ENTERPRISE HYBRID PLAN - Hybrid plan includes both prospecting and inbound lead feeds running simultaneously. This plan will provide you with both seller and buyer leads so you can take advantage of both markets using one software. SINGLE-USER ENTERPRISE HYBRID AUTOMATED PROSPECTING LEADS & 40-60* INBOUND LEADS + 1 USER CRM 30 DAY FLAT UNLIMITED USE LICENSE AGREEMENT FOR $1999.00/M ($1999.00 USD for the first 30 days, then $1999.00 USD for every 30 days after.) No long-term commitments, Cancel anytime, No cancellation fees, All available monthly prospecting leads within 20-50+ miles, 40-60* Inbound sales leads, 1:1 texting, 1:1 calling, 1:1 emailing, and 1:1 ringless voicemail
CRM ONLY (Skip a Month) – CRM Only allows you to keep your account active without buying new leads. Your LeadLocate CRM, sales tools, and all saved files will remain active and available to access for the next month without any new leads posting to your account. Whenever you are ready to start buying leads again, you can renew the service as normal by clicking on the "Renew Service" button under the Account Settings tab. Skip a month renewal is not available to all accounts. Skip a month fees are non-refundable, just like any other service you buy from LeadLocate. Skip a month pricing will vary depending on the number of users assigned to your account.
OTHER CUSTOM PLANS – Custom plans might include additional terms and previsions. Please refer to your service ticket or invoice to see additional terms to this master agreement. CUSTOM ADD-ON 1: Extra 40-60* Inbound Leads - ADD-ON TO EXISTING ACTIVE ACCOUNT ONLY - Add Extra 40-60* Inbound Leads to an existing Inbound or Hybrid account. (Starting at $599.00 per 40-60* leads) CUSTOM ADD-ON 2: 1 Extra user add-on ($99.00/u/m)
CUSTOM ADD-ON 3: BDC LIVE AGENT ASSISTANCE SERVICE - Live BDC agent to manage your account and generate leads/appointments via LeadLocate app 4 hours a day Monday-Friday (80 hours a month) -- The BDC Service cannot roll over into the next term. Holliday or agent sick days will roll over into the next month. The BDC Service box is enabled by default with this add-on, Subscriber will still be billed for BDC agent time even if they disable BDC service in the account settings. BDC service cannot be placed on hold or stopped mid subscription. Every effort is made to ensure uninterrupted BDC service throughout your subscription period. However, the BDC agents can call in sick or otherwise become unavailable due to emergency circumstances. Any downtime hours will roll over until 80 hours of work is delivered. No refunds are ever issued under any circumstances for payroll expenses. You agree that you will not rely on our BDC service as the only resource for your business operations. Our BDC service is designed to serve as a supplement to your existing operations and not as a replacement. No guarantees of any results were promised or implied by LeadLocate to you in regards to purchasing this add-on service. (Starting at $1499.00*/month)
When requested or when deemed appropriate, you, the Subscriber, give us, LeadLocate, permission to communicate with your leads in the LeadLocate CRM on your behalf at any time for the duration of your service. This includes but not limited to BDC services or quality control requests.
*Inbound lead count will vary depending on how engaged your local market is with our ads. In most cases, you will see upwards of 40-60+ leads, but we cannot guarantee a specific number of leads as we cannot predict how many people will be looking to buy a vehicle during your subscription period. (2) Our inbound leads are not VIN or brand-specific. We look for people who are actively shopping to purchase a vehicle within a selected market, not a specific vehicle. We cannot generate leads just of people looking to buy "Toyota Corolla LE" or people just looking to lease a new vehicle.
SECTION 3: SERVICES FEE
3.1) Any Setup Fees and Subscription Fees for the first Subscription Period of the term of this Agreement shall be paid on the Effective Date. The Subscription Fee for all subsequent Subscription Periods of the term of this Agreement shall be paid to Provider on the first day of each subsequent Subscription Period. Subscriber shall provide a valid credit card, ACH payment system information, bank account information authorized for automatic bill paying, or other acceptable methods of payment to Provider and shall take all necessary steps to authorize automatic payment of the Subscription Fee. By agreeing to this Agreement, the Client hereby authorizes Provider to automatically charge said method of payment for all Subscription Periods during the term of this Agreement.
SECTION 4: BDC LIVE AGENT ASSISTANCE SERVICE
4.1) If the Subscriber purchased a BDC live agent assistance plan, our agents will assist with the account management for a set amount of time Subscriber prepaid for. In the event that the Subscriber wants to stop BDC live agent assistance they can do so by going to Login > Manage Account > Account Settings > Unchecking “BDC Service” box in the LeadLocate portal. No refunds are ever issues for any BDC service that was stopped by the Subscriber. (Ex: If a subscriber’s plan includes 4 hours of assistance Monday through Friday and Subscriber stops BDC Service on Thursday they will still use up prepaid days of BDC Service) BDC Service cannot roll over into next term. The BDC Service box is checked by default if Subscriber does not want to receive any BDC live agent assistance they can uncheck that box at any time. The provider might allocate complimentary overflow BDC live agent assistance to accounts with enabled BDC Service even if the Subscriber did not pay for a BDC agent plan. This complimentary service is rendered on “as available” basis and is not guaranteed.
SECTION 5: CREDIT CARD CHARGES AND CREDIT CARD FRAUD PENALTIES
5.1) Subscriber warrants that he or she is over 18 years of age, not subject to the Child Online Privacy Act, of legal age to enter into contractual agreements in the state in which he is present when he makes this purchase and is the true and authorized owner of the credit card used to make this purchase. Subscriber warrants that he or she is authorized to enter into a business-to-business contract on behalf of a business they represent. Any Subscriber who violates any of these requirements may be liable for civil or criminal prosecution and agrees to pay liquidated damages of an amount the equivalent of US $10,000.00 per fraudulent transaction, plus actual damages, and agrees that all information collected by Provider may be used for prosecution and may be turned over to law enforcement agencies or to credit card companies, collection agencies, private investigators, and merchant service providers.
5.2) If the true and/or authorized owner of the credit card attempts to commit fraud upon the Provider, he or she authorizes each and every credit card company or merchant service provider to disclose to the Provider all information that could be construed as proof of credit card fraud.
5.3) Any Subscriber who attempts to perpetrate a fraud upon Provider involving the use of a credit card herewith gives authorization for the Provider to access all credit information about the Subscriber from credit reporting agencies and also authorizes the Provider to discover all relevant information from any source about the fraudulent practices of the Subscriber and to reveal such information to credit reporting agencies, credit card companies, merchant service providers, collection agencies, private investigators, and law enforcement agencies.
5.4) Subscriber agrees that if he or she uses trickery to receive a refund, or if he or she causes a fraudulent dispute claim that results in a chargeback against the Provider’s account, that the Provider is authorized to re-charge the Subscriber’s credit card that was used for the original purchase to the extent that will make the Provider whole. Subscriber agrees to, in addition to actual damages, pay to the Provider liquidated damages of an amount equivalent to the US $10,000.00 or to the extent that will make the Provider whole for every separate fraudulent action Subscriber commits. Subscriber grants Provider authority to collect any past due amount or outstanding fees by all legal means necessary.
5.5) Subscriber understands and agrees that Provider has zero chargeback tolerance policy. Any claims made about payment refunds, merchantability, credit card fraud, credit card abuse, and others will be fully investigated and may be turned over to local law enforcement or FBI Internet Crime Division (IC3) for prosecution.
5.6) Subscriber understands and agrees that Provider will use all resources available to prove any case or dispute brought to a financial institution, arbitrator or court. The provider will use a mix of resources that may include but not limited to audio voice recordings of phone calls, live meeting recordings, video recordings, SMS text messages, email communications, screen recordings, IP server logs, internal account logs, activity tracking tools, and other. At its own discretion, Provider may share any resources with any 3rd party related to any dispute, investigation, or case.
SECTION 6: TERMINATION AND CANCELLATIONS
6.1) No cooling-off period. Once an invoice is paid, no refunds are ever issued under any circumstances. The term of this Agreement shall commence on the aforementioned date unless terminated by either party as provided for herein. Month-to-month Subscribers can cancel service by simply not paying a renewal invoice by the due date. Provider shall terminate an account and delete all related assets associated with that account from LeadLocate servers one (1) day after the user failed to make a renewal payment. You can opt-in to save your card on file for automated billing using our online billing dashboard. To ensure there are no interruptions in your service, we may attempt to renew your service up to 10 business days before your account is set to expire charging your saved card on file. The subscriber can cancel recurring services at any time by giving the Provider written notice at least 10 days before the next billing cycle. Notwithstanding the foregoing, upon giving notice of termination of this Agreement, Subscriber shall not make and Provider shall not accept any further initiations. You can cancel service by contacting LeadLocate via LeadLocate.me Support Ticket System (https://leadlocate.me), email (firstname.lastname@example.org), phone (844-376-2274), or fax (866-429-5707) no later than 10 days before the next billing cycle. No refunds are ever issued for paid services as subscriber still occupies resources even if they are not actively using services. Once an invoice is paid, we will not refund full or part of the service costs under any circumstances.
6.2) Provider may discontinue the provision of service at any time for any reason. In the event of such termination, Provider may choose to continue to perform the services referred to in this Agreement for any services being handled by Provider at the time this Agreement is terminated. With respect to such services, the provisions of this Agreement shall continue to govern the rights and obligations of the parties including, but not limited to, the Subscriber’s obligation to make the payments called for in this Agreement.
6.3) Subscriber agrees that they have carefully studied the leadlocate.com website and clearly understand how different services work. We offer live demos, pre-recorded video demos, and other materials online to make sure LeadLocate services will be a good fit for your needs. Subscriber agrees that "I misunderstood" or "I imagined it differently" are not viable excuses to breach the contract. We are always available before the sale for a live screen sharing demo call to make sure you "understand" and don't have to "imagine" how our system works. We are not responsible if you assume something without getting a clear, written explanation from us.
6.4) Subscriber understands and agrees that he or she at any time may request us to stop or pause generating leads, stop or pause BDC service, stop or pause running ads, and stop or pause any other purchased service(s). In the event that we receive instructions from the Subscriber to stop or pause service(s), we, the Provider, within a reasonable time determined by us, will comply with the request. You, as a Subscriber, understand and agree that requesting us to stop or pause any service(s) does not entitle you to a full or partial refund. We do not issue refunds for any reason, as the funds received are immediately allocated and distributed among internal departments and/or 3rd party vendors critical to maintaining the service. As a Custom Service Provider, we cannot recover costs associated with maintaining and deploying Subscribers accounts regardless if the subscriber had access to the service(s) for one day or any other amount of time. Once an invoice is paid, no refunds are ever issued under any circumstances.
6.5) Subscriber understands and agrees that Provider may immediately and without prior notice terminate, suspend, or restrict access to any Provider’s services, including paid-for services and/or services generally available via the world wide web, in the event of a breach of this contract, harassment, slander, libel, intimidation, or any other unethical or unprofessional behavior deemed inappropriate by the Provider. Subscriber agrees to behave in a business professional manner while engaging with the Provider's staff, vendors, and any other personnel. In the event the Provider terminates the relationship citing this provision, the Subscriber understands and agrees that he or she will not be entitled to a full or partial refund for any previous payments. In addition to payments made up to termination, the Subscriber agrees to pay any and all additional costs associated with mitigating the incident that caused the termination. Subscriber grants Provider authority to collect any past due amount or outstanding fees by all legal means necessary to make Provider whole.
SECTION 7: INTELLECTUAL PROPERTY RIGHTS
7.1) Subscriber acknowledges and agrees that none of the content generated or supplied by Provider or software should be considered custom or exclusive. Subscriber does not own any rights to the software or content created by it. Ownership of all applicable copyrights, trade secrets, patents and other intellectual property rights in the Software are and shall remain vested in Provider. All other aspects of the Products, including without limitation, programs, methods of processing, design, email addresses, phone numbers, web applications, mobile applications and structure of individual programs and their interaction and programming techniques employed therein shall remain the sole and exclusive property of Provider and shall not be sold, revealed, transferred, disclosed or otherwise communicated, directly or indirectly, by Subscriber to any person, company or institution whatsoever other than as expressly set forth herein. Any profits, business opportunities, or any other success generated from using Provider’s software or service is 100% Subscribers to keep and no royalties or commissions need to be paid to the Provider. Any 3rd party content (images, links, sites, text, and so on) is the property of their respective companies and owners.
SECTION 8: WARRANTIES
8.1) The warranties set forth in this agreement are exclusive and are in lieu of all other warranties, express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Except when otherwise stated in writing the Software and Products under the terms of this agreement are provided to Subscriber “AS IS,” that is, without warranty of any kind, either expressed or implied. The entire risk as to the quality and performance of the software and/or services provided under this agreement rests solely with the Subscriber. Should the software or product prove defective, Subscriber solely assumes the cost of all necessary servicing, repair or correction, including without limitation any “debugging” except as otherwise stated below, neither party makes any warranties of any kind or nature, whether express or implied, including, but not limited to, warranties related to information or business advice provided, warranties related to outcomes based on information or advice provided, warranties of merchantability or mercantile quality, warranties of fitness for a particular purpose or use, warranties or conditions arising by statute or otherwise in law.
8.2) No express or implied guarantees of income or sales are made when purchasing any LeadLocate services. Earning potential is entirely dependent on the person using the service, the viability of their business model, local sales zone demographic, their ability to execute, and other variables. You agree that we are not responsible for the success, failure, or any other outcome of your personal business decisions.
8.3) Quality Control Policy: To qualify for lead replacement, Subscriber agrees that he or she will log all activity related to each lead in the LeadLocate CRM platform. Subscriber agrees that if it is not posted in the LeadLocate CRM account, for purposes of quality control, we will assume it did not happen. Subscriber needs to stay on the platform with texts, emails, and calls to request quality assurance support. We cannot troubleshoot your lead feeds or algorithm if we don't see messages going in and out of your account. Even if you use another CRM, we request that you post all communications to the lead's notes section. If you choose to communicate with leads outside of the LeadLocate platform, we will be unable to assist with any quality-related support requests.
8.4) Quality Control Requests: All quality control requests need to be submitted in writing via email to email@example.com or through our online ticket system at https://leadlocate.me. To qualify for lead replacement, Subscriber needs to show that they attempted to contact a lead a minimum of five (5) times using all available contact methods each time (SMS, Email, and Call) on different dates within the first seven (7) days of lead receipt. All attempts need to be timestamp logged in LeadLocate CRM, with no exceptions. Each request needs to include where available, the date lead was received, lead name, lead email, lead phone, and the reason why Subscriber requests lead replacement. Upon receipt of the quality control request, LeadLocate will conduct an investigation to verify Subscriber claims, and if verified to be true and the lead qualifies for replacement, LeadLocate will replace the lead. The Provider reserves the right to deny any request if the request criteria is not met.
8.5) Quality Control Abuse and Termination: Subscriber understands and agrees that he or she submits quality control requests without merit or uses trickery to receive a lead replacement, Provider will immediately and without notice terminate the account. The Subscriber also agrees that if the account is terminated citing this provision, the Subscriber will forfeit any payments made to date and will not be entitled to a full or partial refund. Furthermore, the Subscriber agrees to make the Provider whole if the misconduct causes more monetary damages than the amount collected by the Provider for products or services. No part of Provider's Quality Control Policy overrides the no refund policy, AS IS statement, limitation of liability, or any other section of this agreement. The Quality Control Policy is only in place to assist Subscribers with understanding the procedures to request support related to quality concerns.
SECTION 9: LIMITATION OF LIABILITY
9.1) Subscriber agrees that Provider will not be held liable for damages from any cause of action whatsoever, regardless of the form of action. In no event shall Provider be liable for lost profits or any indirect, incidental, consequential or special damages of any nature whatsoever, including, without limitation, damages arising from loss of use of Software or products, costs of procurement of substitute products or services, lost data, lost profits or revenue, or for any claim or demand by Subscriber or any third person, arising out of or related to the use and performance of the Software or breach thereof, even if advised of this possibility.
9.2) Subscriber expressly waives any and all claims for consequential, speculative, and unforeseeable damages resulting from the purchase or use of this product or from subsequent contact with Provider or Third Parties. Subscriber expressly agrees that no matter what may happen because of his or her purchase of this product, or no matter what damage may be allegedly or actually caused by the use of this product, or no matter the harm or damage that may result directly or indirectly from the purchase of this product, for any reason whatsoever, that the absolute maximum extent of Provider’s liability shall be an amount no greater than the purchase price of the product.
SECTION 10: RECORD KEEPING
10.1) You are required to keep all records of your communications and client permissions to contact. We are not obligated to retain or store any record from your account. Our systems purge data on set schedules so it is recommended for you to keep any required records after you make each contact. Each state might have specific record keeping and/or privacy laws that you need to obey when using our service, please get familiar with all local laws before you start using any LeadLocate products or services.
SECTION 11: ASSUMPTION OF RISK
11.1) Subscriber agrees to accept all risk associated with the use of this product/service, including but not limited to, ingestion of or application to Subscriber’s person, the use of the product personally or in business, all taxes and regulations applicable to this product, all legal compliance issues related to this product. Subscriber warrants an understanding that the Provider is disclaiming all liability from harm of any kind or nature caused directly or indirect from this product. Subscriber understands that leads might contain links or URLs that link to other sites; Subscriber is required to comply with terms and conditions of the linking site when using that site in addition to terms herein. Subscriber agrees to accept all risks associated with browsing third party sites that are linked or generated by Provider’s LeadLocate application.
12.2) We may contact you using SMS or automated calls to provide you with account updates. Terms and Privacy can be found on our website. You may receive up to 12 msgs/month. Message and data rates may apply. Reply Stop to stop or Help for help and terms. Messages and/or calls may be sent using an autodialer.
12.3) Any sales lead credit information you receive through SecureWebX.com, or any other website we own should be traded confidential. You must follow all Federal and local laws when handling clients’ private data. You assume all liability associated with securing the client’s private information.
SECTION 13: FORCE MAJEURE
13.1) Provider shall not be responsible for delays or failures (including any delay by Subscriber to make progress in the prosecution of any Services) if such delay arises out of causes beyond its control. Such causes may include but are not restricted to, acts of God or of the public enemy, fires, floods, epidemics, riots, quarantine restrictions, strikes, freight embargoes, earthquakes and severe weather no payment will be refunded but will act as a credit for future reschedule.
SECTION 14: DROP OF SERVICE
14.1) LeadLocate relies on 3rd party websites to provide Subscribers with its services. Provider follows terms of services of all other websites. If 3rd party websites terms of service change to a form where it is impossible to use that 3rd party as a lead source LeadLocate will discontinue its service. In this event, LeadLocate will issue Subscriber a prorated refund by day. LeadLocate reserves a right to drop or cancel the Subscriber account or access to our software at any time for any reason without any notice. If we suspect that you are using our services for SPAM or any other unethical or illegal activity we will report you to appropriate authorities and restrict Subscriber access.
SECTION 15: LEGAL USE ONLY
15.1) Subscriber’s business is liable for all telephone calls, emails, SMS/Text messages originating from your account. If you require a compliance solution or list scrubbing, try one of our business partners that provide both National FTC and International DNC compliance services. For legal consulting, please contact your attorney. http://www.dnc.com/ http://www1.dncsolution.com/ http://www.donotcallcompliance.com/
15.2) U.S. & National Compliance Reference - Telecom regulation is always changing. Make sure your company or nonprofit stay up to date with changes in telemarketing & outbound regulations by using a reputable attorney or compliance solution. For more information please call 844-788-7757 or email firstname.lastname@example.org. FTC Website: http://www.ftc.gov FCC Website: http://www.fcc.gov DNC Registry: https://www.donotcall.gov DNC Rules: https://telemarketing.donotcall.gov
SECTION 16: BEFORE YOU USE LEADLOCATE
16.1) Some LeadLocate users are not required to access the National Do Not Call Registry, and thus may access LeadLocate as an Exempt Organization if one or more of the following is true: Your organization is not subject to either the FTC’s or the FCC’s jurisdiction. For example, a non-profit charitable organization may be an Exempt Organization, assuming, of course, that it is truly a non-profit. Entities that have been granted tax-exempt status under the Internal Revenue Code are not necessarily Exempt Organizations for purposes of the National Do Not Call Registry. See, e.g., FTC v. National Consumer Council, Inc., and FTC v. Debt Management Foundation Services, Inc. There, the FTC successfully challenged the status of a purported nonprofit organization whose role, in fact, was simply to generate leads for other firms which then charged consumers thousands of dollars in fees for their services.
16.2) Example SMS written permission statement that you can add to your forms or site: (see your attorney for complete local and federal laws) “We may contact you using SMS or automated calls. Terms and Privacy can be found on our website. You may receive up to 12 msgs/month. Message and data rates may apply. Reply Drop to stop or More for help and terms. Messages and/or calls may be sent using an autodialer.”
16.3) Your organization does not engage in any “telemarketing” or “telephone solicitation” activities, as defined by the FTC and FCC, respectively. For example, survey calls and political polling calls are not covered by the definition of “telemarketing” or “telephone solicitations.” An organization that places ONLY these types of calls may be an Exempt Organization.
16.4) Your organization qualifies for one or more of the specific exemptions contained in the FTC’s and FCC’s rules, such as: You only call to solicit charitable contributions; or You only call consumers with whom you have an established business relationship; or
You only call consumers from whom you have received written permission to call; or You only make business-to-business calls.
If you are a for-profit telemarketer, you are NOT an Exempt Organization. Whether your organization is exempt is a decision that requires an understanding of the FTC’s and FCC’s requirements, as well as your specific business practices. Therefore, whether you should subscribe as an Exempt Organization is a decision you must make. In making this decision, you may wish to consult with an attorney.
16.5) You may wish to consider the following materials when deciding whether to subscribe to the National Do Not Call Registry as an Exempt Organization: The FTC Act at 15 U.S.C. §§ 41-58 and related case law. The Communications Act at 47 U.S.C. §§ 151-757 and related case law. The Telephone Consumer Protection Act (TCPA) at 47 USC §227 and related case law. The Telemarketing and Consumer Fraud Abuse Prevention Act at 15 U.S.C. §§ 6101-6108. The Do Not Call Implementation Act at P.L.108-10, 117 Stat. 557, and related case law. The Telemarketing Sales Rule at 16 C.F.R. § 310 and related Agency statements and case law. The FCC’s rules implementing the TCPA at 47 C.F.R. § 64.1200 and related Agency statements.
16.6) Legal Firms & Telecom Counsel These legal firms specialize in National (and in some cases International) telecom regulation & compliance. http://www.copilevitz-canter.com/ https://www.manatt.com/home.aspx http://www.lockelord.com/ http://www.olshanlaw.com/practices-Advertising-Marketing-Law.html
SECTION 17: RESPONSIBLE USE
17.1) Subscriber agrees to familiarize themselves with any additional International, Federal, State, or local laws governing your dialing. Subscriber agrees to place *ANY* individual requesting DNC status, on Subscriber’s accounts DNC list, immediately. Subscriber agrees to provide legal contact information in any outbound campaign within the initial greeting message. Subscriber agrees to provide its own sound files for all outbound campaigns. Subscriber agrees to provides all data and with this ability agrees to responsibly dial each campaign with courtesy to the recipients for which it is meant. Subscriber agrees to schedule campaigns responsibly. Subscriber agrees not to send any calls to life-line services, such as hospitals, fire, police, 911, or utility-related telephone numbers. Subscriber agrees to not send any sales outbound broadcasts to recipients that have not consented to receive such a broadcast. Subscriber agrees to use DNC / opt-out features made available to you via LeadLocate (Blacklist). Subscriber agrees to consult with an attorney before dialing any data for which the customer is unfamiliar, or if legalities of dialing remain unclear to Subscriber.
SECTION 18: ACQUIRING OR SENDING TO THIRD-PARTY MAILING LISTS IS PROHIBITED
18.1) Sending campaigns to contact lists that have been acquired (bought, exchanged or loaned) from a third party company will negatively impact deliverability and is strictly prohibited. As a result, email addresses must always be collected in a way where the recipient has explicitly opted in to receive communication. The use of lists that are bought, rented or scraped from third-parties is prohibited by law in most countries and is absolutely prohibited on Provider’s servers.
18.2) EMAILS (UNLESS TRANSACTIONAL) CAN ONLY BE SENT WHERE PERMISSION HAS BEEN EXPRESSLY OBTAINED IN NATURE, IT CAN ONLY BE SENT TO RECIPIENTS WHO HAVE EXPLICITLY GRANTED PERMISSION TO RECEIVE THEM
All your contacts should have granted explicit and provable consent to receive communication. This consent should be granted through a confirmed (“double”) opt-in system that clearly expresses the topic of the subscription on an online or offline form via a checkbox. This checkbox must not be checked by default. In other words, all checkboxes have to be blank by default, leaving users the opportunity to willingly opt-in to receive communication.
18.3) AN UNSUBSCRIBE LINK MUST BE INCLUDED IN EVERY MARKETING CAMPAIGN
All marketing campaigns must include a clear and concise link for recipients to easily opt-out of receiving future communication. The link must be easy for anyone to recognize, read, and understand. On your end, this unsubscription must be granted immediately, with no further emails being sent to this recipient from that moment forward. In accordance with the LeadLocate Sending Policy, transactional and confirmation emails such as purchase orders, payment invoices, password resets, account creations, etc. by nature do not require an unsubscribe link.
SECTION 19: ONLY LEGAL AND LEGITIMATE INFORMATION CAN BE SENT WITH LEADLOCATE
19.1) LeadLocate does not support the sending of any type of messages that contain, promote, reference, or link to unlawful, illegal, libelous, defamatory or violence against any individual or group and more generally affecting human rights. Moreover and unless the sender gives us sufficient and specific guarantees at LeadLocate’s sole discretion, LeadLocate does not work in principle with senders (i) who promote the following activities, whether permitted by law or not, including the following but not limited to: gambling, sexual, adult content, weapons and any explosives, tobacco or tobacco-related, drugs, political, hacking, penny stocks, forex trading, and trading advice, payday loans, work-at-home offers promoting schemes such as “get rich quick”, “build your wealth” and “financial independence”, or (ii) who send emails in the name and on behalf of third parties (including their own customers). In general, your emails must not contain any information or content otherwise sovereignly deemed unsuitable to LeadLocate or harmful to the reputation of LeadLocate, its affiliates, partners, customers, and users.
SECTION 20: CONSUMER INQUIRIES
20.1) Subscriber shall respond to all consumer inquiries about Subscriber use of LeadLocate. Subscriber shall not make marketing solicitations using LeadLocate to individuals who have requested not to receive such solicitations from Subscriber. The subscriber may communicate consumer inquiries that involve the accuracy of the LeadLocate Data to LeadLocate. LeadLocate shall cooperate with Subscriber to address any consumer issues that Subscriber has made reasonable efforts to resolve.
SECTION 21: CONSUMER REPORTS
21.1) The subscriber shall not use the Data as the source for determination of consumer creditworthiness, consumer credit approval, or a consumer's eligibility for employment or insurance. The subscriber shall not use LeadLocate Data as the sole source in generating a consumer report as defined in 15 USC §1681a.
SECTION 22: DATA PROTECTION
22.1) The subscriber shall maintain administrative, physical, and technical safeguards that are no less rigorous than accepted data industry practices to prevent the release of any lead or contact personal identifying information (PII) to unauthorized parties.
SECTION 23: TAX
23.1) The subscriber is responsible for all sales, use, and other applicable taxes or duties related to the purchase of the Products or Subscription Services.
SECTION 24: GOVERNMENTAL REGULATION
24.1) In the event that any law or governmental regulation restricts LeadLocate’s ability to provide the Products or Services, either party may terminate this agreement or the affected subscription schedules on the date Government Regulation is enacted. Upon such termination, if required by law or governmental regulation, Subscriber shall destroy the affected LeadLocate Data.
SECTION 25: CONFIDENTIAL INFORMATION
25.1) During the term of this agreement, the parties may share Confidential Information with each other. The Recipient shall use the Discloser’s Confidential Information only for evaluating current or potential business opportunities between the parties. The Recipient shall disclose Confidential Information only to those individuals who need access to the Confidential Information for such purpose (“Representatives”). If any one or more Representatives of the Recipient disclose or use Confidential Information other than as authorized in this agreement, the Recipient will be liable to the Discloser for that disclosure or use to the same extent that it would have been had the Recipient disclosed or used that Confidential Information.
SECTION 26: SOURCE OF DATA
26.1) Subscriber shall treat as Confidential Information the fact that it receives Data from or utilizes LeadLocate, except in response to an inquiry from a consumer who is the subject of a particular record which includes LeadLocate Data.
SECTION 27: ARBITRATION
27.2) Attorney Fees - In the event of any litigation or arbitration arising from or related to this Agreement, or the services provided under this Agreement, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable costs incurred including staff time, court costs, attorneys fees, and all other related expenses incurred in such litigation or arbitration.
SECTION 28: JURISDICTION AND VENUE
28.1) If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Subscriber agrees to that the sole and proper jurisdiction to be Riverside County, California. Courthouse closest to Provider's physical address. In the event that litigation is in a federal court, the proper court shall be the closest federal court to the Provider’s physical address.
SECTION 29: PROVIDER CONTACT INFORMATION
DotNet Holdings LLC DBA: LeadLocate.com Mailing Address: 1401 21st St Ste 4189, Sacramento, CA 95811 Phone: 844-376-2274 | Fax: 866-429-5707 | Email: email@example.com
SECTION 30: MUTUAL NON-DISPARAGEMENT
30.1) This is a business-to-business agreement and each party to this agreement, agrees that neither it nor any of its respective agents, officers, employees or directors, will in any way publicly disparage, call into disrepute, defame, slander, or otherwise criticize the other parties or any of their products or services, in any manner that would damage the business or reputation or otherwise degrade the other party’s reputation of such other parties, their products or services in the business or any other setting. Beach of this clause grants the compliant party the right to pursue all legal remedies against the breaching party.
SECTION 31: ENTIRE AGREEMENT
31.1) This Agreement contains the entire understanding of the parties and there are no commitments, agreements, or understandings between the parties other than those expressly set forth herein. This agreement shall not be altered, waived, modified, or amended except in writing signed by the parties hereto.
IN WITNESS WHEREOF, the parties have executed this Agreement on the dates set forth first above, with full knowledge of its content and significance and intending to be legally bound by the terms hereof.