SMS and RCS Messaging Opt-In Policy

How customers and prospects consent to receive text messages from LeadLocate at +1 (844) 376-2274. This page documents the opt-in flow, what messages we send, message frequency, costs, and how to opt out.

Effective date: May 21, 2026. Brand: LeadLocate. Sender: +1 (844) 376-2274. Support: help@leadlocate.com.

About LeadLocate

LeadLocate is a US business-to-business sales-prospecting platform and CRM used by automotive dealerships and independent automotive sales professionals. Our subscribers use LeadLocate to manage their own customer relationships. The LeadLocate messaging program described on this page is the company-to-customer program operated by LeadLocate itself for its own subscribers and prospective subscribers. This program is separate from any messaging traffic our subscribers send to their own customers through the platform.

How consumers opt in

The consumer visits our public website at https://leadlocate.com and clicks Sign Up or Start Free Account, which loads our sign-up application at https://leadlocate.com/sales-leads/new_account.php.
The consumer enters their business name, full name, US business address, email address, and a US mobile phone number capable of receiving text messages. Phone numbers are server-side validated to confirm they are US mobile lines. Landline numbers and non-US numbers are rejected.
Directly above the Submit button, the consumer ticks a separate, clearly labeled SMS and RCS consent checkbox that is unchecked by default. The checkbox label names LeadLocate by brand, identifies the message types the consumer will receive, states that message frequency varies, states that message and data rates may apply, instructs the consumer to reply HELP for help and STOP to cancel, and links to this Opt-In Policy, the Messaging Terms, and the Messaging Privacy Notice.
After the consumer ticks the SMS consent checkbox, completes Google reCAPTCHA, and clicks the Submit button, LeadLocate sends an automated welcome and account activation message from +1 (844) 376-2274 to the mobile number the consumer provided. This is the first SMS or RCS message that consumer will receive from the program. The consumer may also receive follow-up onboarding messages, billing and account notices, and support replies.
No phone number is messaged unless the owner of that number personally submitted it through the form, or, where applicable, through a recorded verbal opt-in during a live sales conversation with our team or through a written agreement signed by the consumer. Consent to receive messages is not required as a condition of any purchase.

What the consent moment looks like

leadlocate.com/sales-leads/new_account.php

Step 4 of 4: Confirm and submit

Mobile phone (US only, must receive text messages) *

+1 (415) 555-0199

Business email *

owner@example-auto.com

By checking this box and submitting, I agree to receive automated and conversational SMS and RCS text messages from LeadLocate at the mobile number I provided above, including account activation, billing, support, and service notices. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. See the Opt-In Policy, Messaging Terms, and Messaging Privacy Notice. Consent to receive messages is not required as a condition of any purchase.

Submit Application

Illustration of the SMS and RCS consent moment on the live sign-up form at leadlocate.com/sales-leads/new_account.php. The checkbox is unchecked by default and is separate from the general User Agreement checkbox.

What messages we send

Account notifications. Welcome and activation messages, password resets, billing receipts, payment failures, subscription changes, and scheduled maintenance notices.
Customer support. Conversational replies to questions the consumer texts in to the LeadLocate sender, scheduling a support callback, or follow-up after a support ticket.
Service notices. Product changes, security advisories, training reminders, and notices required by law or by our terms.
Conversational sales. When a prospect requests a demo through our website or by calling our number, our sales representatives reply by text and continue the conversation by text when the consumer responds.

We do not send sweepstakes, lottery, age-gated, adult, cannabis, firearms, hate speech, or other CTIA SHAFT category content from this sender.

Message frequency, cost, and carriers

Message frequency varies based on the consumer relationship with us. A typical onboarding flow is 3 to 5 messages in the first week, then occasional account and support messages thereafter. Msg & data rates may apply per the consumer mobile carrier plan. LeadLocate does not impose any additional charge on the recipient for messages we send.

This program is operated using Twilio Programmable Messaging and Twilio RCS Business Messaging. RCS messages are delivered through carrier RCS Business Messaging where the recipient device and network support it. On devices or networks without RCS support, messages automatically fall back to SMS or MMS. Carriers are not liable for any delayed or undelivered messages.

How to opt out at any time

The consumer can opt out at any time by replying any of the following keywords (case-insensitive) to +1 (844) 376-2274:

STOP STOPALL UNSUBSCRIBE CANCEL END QUIT

The consumer will receive one final confirmation message:

You have been unsubscribed from LeadLocate messages and will not receive further messages. Reply START to resubscribe.

All further messages from this sender are then suppressed for that mobile number, including SMS and MMS fallback messages from this Messaging Service. Twilio Advanced Opt-Out is enabled on the assigned Messaging Service, so the suppression applies across the entire sender pool, not just the RCS sender.

HELP keyword

Replying HELP or INFO returns:

LeadLocate support: visit https://leadlocate.com or call 844-376-2274. Msg & data rates may apply. Reply STOP to unsubscribe.

Resubscribing

Replying START, UNSTOP, or YES resubscribes the user and returns:

You are resubscribed to LeadLocate messages. Reply HELP for help, STOP to unsubscribe.

Mobile data privacy promise

We do not share, sell, rent, or otherwise distribute mobile phone numbers, opt-in data, or message content to third parties or affiliates for marketing or promotional purposes. Phone numbers collected through the opt-in described here are used only to deliver the message types listed above and to fulfill our obligations to the consumer as their service provider. See the full Messaging Privacy Notice for details, including our exact no-sharing language for messaging originator opt-in data.

Contact

Questions about this Opt-In Policy or the LeadLocate messaging program can be sent to:

LeadLocate operates from the United States of America. This Opt-In Policy applies to the LeadLocate sender +1 (844) 376-2274 and the LeadLocate RCS Business Messaging agent associated with that number. It does not govern messaging traffic that our subscribers (dealerships and salespeople) send to their own customers from their own LeadLocate-provisioned phone numbers. Those programs are governed by each subscriber own opt-in policies.